Effective date: August 31, 2026 · Last reviewed: August 31, 2026 · Applies to: railwaytravel.net and all services provided by AGENCY 54, LLC
1. Independent service — no carrier affiliation
Railway Travel is a trading name of AGENCY 54, LLC, an independent rail travel information service. We are not Amtrak, VIA Rail Canada, Eurostar, National Rail, Network Rail, Brightline, Trainline, or any train operating company, transport authority or government agency.
We are not affiliated with, endorsed by, sponsored by, approved by, licensed by or in any way officially connected with any railway operator or government body. Any impression to the contrary is unintended and incorrect.
All carrier names, train names, route names, station names, trademarks, service marks and logos referenced here remain the property of their respective owners and are used solely for identification and descriptive purposes.
2. What we do not do
Railway Travel does not:
- Sell train tickets, airline tickets or any other travel product
- Process reservations or issue booking confirmations
- Accept, hold or process travel payments
- Issue tickets, boarding passes or travel documents
- Operate, control or influence any train, station or crew
- Access carrier reservation systems or booking records
- Amend, cancel or refund reservations
- Act as a customer service channel for any carrier
3. This website is not an official source
This is an independently published editorial resource. It is not an official source of carrier schedules, fares, policies or operational information.
For authoritative timetables, fares, conditions of carriage and service updates, consult the relevant carrier directly. Where information here differs from a carrier's own published information, the carrier's information governs.
4. Accuracy and completeness
Content is published for general informational and educational purposes. We compile it carefully and in good faith, but we do not guarantee that it is complete, current, reliable or free from error.
Carriers change schedules, equipment, catering, station facilities and policies frequently and without notice to us. Seasonal variation, engineering works and equipment substitution all affect the experience described.
Confirm current details with the carrier before you travel. Your use of and reliance on this website is entirely at your own risk.
5. No fares, no quotations, no savings promises
We do not publish fares, issue quotations or promise savings. We make no claim that using this website or our information line will obtain any particular price, discount or availability.
Where our guides explain general pricing mechanics — how fare buckets behave, how split ticketing works, when a rail pass is worth considering — that is educational background about the rail industry, not a representation about what you personally will pay.
6. Telephone calls
Our information line answers general questions about rail travel. It is free to call and carries no obligation.
If you ask to proceed with a reservation, your call may be transferred to an independent third-party travel provider. Railway Travel is not a participant in that conversation. Any reservation, payment, cancellation, refund or dispute that follows is between you and that company, under their terms and their pricing.
We are not responsible for the services, fees, representations, availability, conduct or policies of any third-party business.
7. How this website is funded
We may receive advertising revenue, affiliate commissions, referral fees or other compensation in connection with links on this site and with calls connected to third-party providers. There is no additional cost to you.
Receiving compensation does not constitute an endorsement, recommendation, certification, warranty or guarantee of any third party. Full detail is in our Affiliate Disclosure.
8. No professional advice
Nothing here constitutes legal, financial, immigration, insurance or medical advice. Information about passports, visas, border requirements, insurance and health matters is general and may not reflect your circumstances or current requirements.
You are solely responsible for holding the documentation required for your journey and meeting the entry requirements of the countries you travel to or through. Consult official government sources and, where appropriate, a qualified professional.
9. Editorial opinion
Route recommendations, seat-side suggestions and views about which service to take are the editorial opinions of our team. They are offered in good faith, are not statements of fact, and your experience may differ.
10. No testimonials or ratings
We do not publish customer testimonials, star ratings or review counts on this website, and we emit no review markup in our structured data. Our reasoning is set out on our Reviews & Feedback page.
11. Photography
Photographs are licensed stock images used under the terms of their licence. They are illustrative and may not depict the specific train, station, route, equipment or class of service described in the accompanying text.
12. Limitation of liability
To the fullest extent permitted by law, AGENCY 54, LLC disclaims all liability for any loss or damage, direct or indirect, arising from reliance on any information published here or from any dealing with a third-party provider. Our liability is further limited as set out in our Terms & Conditions.
13. Errors and corrections
This website may contain typographical errors, inaccuracies or omissions. We reserve the right to correct and update content at any time without notice.
If you spot an error we would genuinely appreciate hearing about it — email info@railwaytravel.net.
Contact
Questions about this document should be directed to:
AGENCY 54, LLC (trading as Railway Travel)
927 Tan Tara TRL
Jacksonville, FL 32221, United States
Telephone: +1 (888) 821-4679
Email: info@railwaytravel.net
